Your Files. Your Research. Completely Confidential.
Every project is handled with the same discretion we'd apply to our own most sensitive data. NGOs, legal teams, and healthcare clients can review exactly how your information is protected before you send a single file.
Four Pillars of Protection
The same safeguards apply to every project, from a single page to a multi-month research engagement.
Encrypted Storage
Files stored on Cloudflare R2 with AES-256 encryption at rest. Never on personal devices. Never emailed as plain attachments without your explicit consent.
In-House Only
No subcontractors. No freelancer pools. No overseas outsourcing. Every project is handled internally by our Dar es Salaam team. Your documents are never seen by anyone outside SwahiliBridge.
NDA on Every Project
A mutual Non-Disclosure Agreement is standard — not an add-on. Available to sign before any work begins. Use ours or send yours — we'll sign it within 24 hours.
Automatic Deletion
Source files and all research materials are permanently deleted 90 days after project completion. Nothing is retained indefinitely without your written instruction.
Non-Disclosure Agreement — Included Free on Every Project
A mutual NDA protects both sides and is signed before any work begins. You never have to ask — and there's never a charge.
Prefer to use your own NDA?
Send it over — we'll review and sign within 24 hours.
Research with human subjects?
Request our Research Confidentiality Protocol for fieldwork.
Exactly How Your Data Is Handled
| What | Details |
|---|---|
| Where files are stored | Cloudflare R2, AES-256 encrypted at rest |
| Who can access your files | You + SwahiliBridge in-house team only |
| Retention period | 90 days after delivery, then permanent deletion |
| Research subjects informed? | Never — full anonymity on all field research |
| Used for AI training? | Never, under any circumstances |
| Shared with third parties? | Never, ever |
| GDPR compliant? | Yes — Data Processing Agreement available on request |
Aligned With the Standards You Answer To
HIPAA-aligned and ISO 17100 process descriptions reflect our internal workflow; formal certification documentation is available on request.
For Enterprise Engagements
Larger or recurring engagements often have procurement and compliance requirements of their own. We're set up to meet them — here's what we provide:
Request Enterprise Security Pack- Signed MSA (Master Service Agreement)
- Dedicated secure file transfer portal
- Research subject confidentiality protocols
- Full compliance documentation package
- Custom data retention policy
Questions Before You Start? Ask First.
Security questions are answered personally and in detail. We'd rather spend 10 minutes on a call than have you hesitate on a document.
Response within 2 hours.